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Channel: Windows Malware Removal Help & Support
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Laptop infected by ads Jabuticaba

This is my sister's laptop and I am using TeamViewer to do as much as I can. Ran adwcleaner, mbam and hitman, but there are still ads being embedded into websites. They removed a lot of stuff related...

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Chrome hijacked by Yahoo

Some sort of malware has attached itself to my browser and now redirects any and all searches to Yahoo. I see others have had this issue and I've followed a few different tutorials to try and remove it...

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Com Surrogate Problem from Upgrading 2 Window 10

Experiencing some issues with my pc from upgrading to window 10 it starting too slow when i open a program especially when playing a video in my SMPlayer Media Player.. so i check my task manager and...

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cant open pictures,docs,pdfs

hi, please help to decrypt my files. I appreciate it Shiva

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Redirecting Ads

My computer is barely a week old and unfortunately my wife tried to download a program tonight that blew up into like 30 programs. I tried to uninstall all of them but two in particular were difficult:...

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Marchi- COM Surrogate Virus?

Here is my task manager showing the multiple COM Surrogates running. View attachment 68638 (**Please note that I got my wisdom teeth out two days ago, so while I will try to respond as soon as possible...

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All browsers random popups and "ads by Jabuticaba" Win 10 x64

So I'm getting that "ads by Jabuticaba" thing where it injects ads into other websites and I'm also getting random popups for scam Windows cleaning utilities as well as phishing tech support sites that...

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Multiple dllhost.exe, msiexec.exe and cmd.exe

I've attached both scan logs from FRST.

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dllhost.exe, COM Surrogate, Hijack.host and virus disabling Windows Defender

So my laptop has been running slow lately and I found out in my task manager that COM Surrogate has been running in the background so I tried to turned it off but it kept turning itself on. Also I...

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Virus and COM Surrogate

I have Com Surrogate running in the background all the time and I can't turn it off also anti-virus picked up a lot of viruses having this problem for a long time.

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All browsers ads by Jabuticaba, Phishing redirects - Windows 10 x64

Hello, I am getting browser redirects and ad injections as well as random sound clips that play on sites I know wouldn't normally play something like that. Almost all of which claim to be "ads by...

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Tons of pop ups and background image changes on its own

Hello Yesterday my brother used my laptop. Last night I got it back and its running horribly. Random pop ups, running super slow, unknown things open in task manager. Also my background picture was one...

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Random audio ads on some links, have tried the basic steps

Note: The most recent AdwCleaner found nothing to report. Thank you for any additional help you can offer!

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I have Win32/Dynamer!ac trojan in my Recovery partition

TwinHeadedEagle said: ↑ Don't worry about it. This file is probably harmless and it cannot be active on recovery partition.Click to expand... I have the exact same issue, Microsoft Security Essentials...

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Possible Keylogger

Dear Malwaretips, First of all thank you for all the good work that you do! I would like to clarify that i use Windows 8.1 as operating system, but I was not sure if that counts as Windows 8. Since...

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After using malwarebytes cannot connect to internet

I cannot connect to the internet after using malwarebytes. I uninstalled malwarebytes thinking that would help but it did not. I have two different internet connections, 2G and 5G. I was using 5G when...

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Jabuticaba Not Being Removed

Jabuticaba has infected both my Microsoft Edge Browser and Google Chrome. Still popping up after doing the removal guide. I am using Windows 10 Pro 64-bit.

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Ads by Record Page _ Persistent

Help! I've tried all 5 steps listed on your site to remove the Ads by Record Page virus and it still persists. I noticed however that removing the virus from the programs list in Control Panel has been...

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Trouble Removing Jabuticaba

I'm running Windows 10 Pro 64-bit.

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PROBLEM REMOVING "SHOPPING ASSISTANT" PUP & "GREAT FIND" MALWARE

Hiya, I am exhausted and frustrated. I have infected PC with malware "shopping assistant" and pop up ads powered by GREAt FIND. I have followed your removal guide but it has not worked. Is there...

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