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Channel: Windows Malware Removal Help & Support
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Slightly Annoying Proxy Virus

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This virus came on to my computer technically on purpose, it was a trojan but I was stupid enough to download what I thought was a cracked version of Left4Dead2 (gamehackstudios.com gave me this trojan), turns out it was 2 harmless annoying chinese programs, one from tencent and another with UC in the name. I later discovered at the end of last month (september) another virus that directed me to trotux's search engine. before I found this I got desperate and attempted to get norton's anti...

Slightly Annoying Proxy Virus

hao360 cant be removed even though removal steps are done

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STEP 1: Remove Hao.360.cn redirect with AdwCleaner
STEP 2: Remove Hao.360.cn browse hijacker Junkware Removal Tool
STEP 3: Clean up the various Windows shortcuts that have been hijacked by Hao.360.cn virus [cant be done. my properties doesnt have the extra links behind]
STEP 4: Remove Hao.360.cn virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the “Hao.360.cn” malware with HitmanPro
(OPTIONAL) STEP 4: Scan your computer with Zemana AntiMalware [detected the virus...

hao360 cant be removed even though removal steps are done

Rogue Tech Support cannot be fixed

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Additional information to what was given above - the pop-up reads "Hkey_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Policies/system is denied"

The "tech" phone number is 1-800-418-4202, which a quick Google confirms is fraudulent.

I tried to uninstall Chrome, thinking that might help, but on reboot Chrome is back and still functioning. I can usually troubleshoot ok, but I've tried everything I could find and safely do and I'm out of options. Is there anything else I can do to...

Rogue Tech Support cannot be fixed

Not able to remove google custom engine from any browser

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I have been having this issue for a week now.Whenever i search instead of searching using my normal google search it shows me results in google custom engine even though i havent created one.I tried many tutorials and it didnt solve it.My antivirus doesnt catch any issues so i dont know whether it is a virus or not.Can you help??

Malicious Website Blocked (svhost.exe)

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Hello, I keep getting the same malicious website attempts and random little freezes in my system. This all started happening today. attached logs

i have random adds playing in the background

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im necessarily not being hurt from this virus. but it is annoying and id love to get rid of it. if you can help that would be amazing.

New Unwanted Toolbar Hijacking Google search on Microsoft Edge

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Nothing seems to help. I have a toolbar which appears intermittently at the top of my Google home page. I am using Microsoft Edge. It has a close (x) button and can be shut down but it reappears and hijacks searches in Google whenever it appears. You think you are typing in Google but your typing is actually being hijacked to the unwanted toolbar which then searches in Yahoo. Also separate pop ups appear from time to time in small minimised windows. Also sometimes an extra tab is inserted...

New Unwanted Toolbar Hijacking Google search on Microsoft Edge

Malicious Website Blocked (svhost.exe) Outbound

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Getting a Malicious Website Blocked (svhost.exe) Outbound from malwarebytes. I followed the preparation guide but please let me know what else you need. Thanks in advance for help with this.

infected with cpx and cdhtr.exe

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Operating System:

Windows 7
Are you using a 32-bit or 64-bit operating system?:

64-Bit
Infection date and initial symptoms:

About a month back the laptop has become very slow.
Current issues and symptoms:

Overall Desktop is very slow. Browser lags and have to be closed and opened frequently, My browser homepage keeps switching to www-searching.com, AVG keeps popping up saying and warning me of trojans.
Steps taken in order to remove the infection:

Ran malwarebytes and removed the...

infected with cpx and cdhtr.exe

Facebook is running slow

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Hi!

I am having problems visiting facebook.com and imperiaonline.org; other websites seem to be running fine. CPU meter gadget shows that whenever I am trying to visit facebook.com, my CPU usage is above 85% and RAM usage is above 95%. Did a Kaspersky scan few days ago, found a clean result; found a $RECYCLE.BIN folder in my drive however, and deleted it. Searched the internet for anti-malware tool and found ComboFix, scanned with it, but couldn't understand what to do next. A feature at...

Facebook is running slow

Not all threats have been successsfully quarantined only and no appeared to reboot should i do next?

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Sorry unable to upload any of scan logs

im not sure if its a trojan or malware

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i was going this far yesterday that i cleaned with malwarebytes anti-malware the trojan or what ever it is.
for the rest of the day i had no issuese i could play search on the internet and everything.
but the only thing that didnt got fixxed was this page called "miweichnpyu.ru" that was always loading when i restart my browser.

and now today about 1h ago it was starting again.
i could not load pages could not connect to games adds where everywhere and yeah thats it.
i used malwarebytes...

im not sure if its a trojan or malware

W32.Downadup.B

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Hello,
Today Norton security remain blocked on "W32.Downadup.B"
I read on Internet that it is a worm.
How can I do ?
Thanks.

Malware Sponsored Content

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About a week? ago I noticed that on the many news/current events websites (FOX/CNN) some additional "Sponsored Content" has appeared. Usually below the standard ads and clickbait, ads with larger than usual photos appeared advertising mostly dating sites and semi-pornographic video games. They are different in appearance and content than what I usually see. These appear in both Edge and Chrome browsers.


I have clicked on a couple of them. My browser window briefly displays mgid.com before...

Malware Sponsored Content

Unable to Connect to Internet after Malwarebytes runs

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I ran mbam Chameleon and once that closed, I ran the regular malwarebytes. The main virus appears to be gone, but I cannot connect to the internet. I also ran FRST and got the txt files attached to this. Please help :(

Terraclicks Cannot Be Found With Any Software

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PLEASE HELP ME!!!

I'm not exactly when I got the malware on my computer. I've been randomly web surfing while really sick the last couple weeks. I don't think I clicked any advertisements or pop ups, but I might have clicked something while trying to close the ads in my view or the pop ups.

I've tried running Malwarebytes, Hitman Pro, Adware Cleaner, and Microsoft Defender. The software removed some things here and there, but nothing out of the ordinary. No malware showed up during scans....

Terraclicks Cannot Be Found With Any Software

problem with weird icons and cant uninstall AVR_REMOVER

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hello,can do fix this: im using KIS2016 .... thx

svchost.exe does suspicious internet and local traffic

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Please provide removal assistance

Adwares + maybe something worse

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I pretty much summed it up in the questionnaire. I'm trying to save my dad's notebook from layers and layers of browse hijackers, adwares and maybe something even worse, I don't know.

Hopefully you guys can show me the right tools and instructions for the job.
Thank you in advance!

Adware in Chrome(steam website) and Steam program

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Nothing seems to work, i have done all the scans above in safe mode too,
adwcleaner and JRT seems to give out some positive but after i press clean, it is still there.
also, the ads seems to have close(x) buttons on it. which when pressed closes the ad.

Thank you.
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